Terms of Service

1. Acceptance of Terms

Welcome to Umba. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Umba. Please read them carefully before using our services.

2. Definitions

"Services" means all services provided by Umba, including but not limited to our mobile application, website, financial products, and customer support.

"User," "you," or "your" refers to any individual or entity that accesses or uses our Services.

"Account" means the account you create to access and use our Services.

"Content" means all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials.

3. Eligibility

To use our Services, you must:

  • Be at least 18 years of age;
  • Have the legal capacity to enter into a binding agreement;
  • Not be prohibited from using our Services under applicable laws;
  • Provide accurate and complete information during registration;
  • Maintain the security of your account credentials.

4. Account Registration

To access certain features of our Services, you must create an Account. When creating an Account, you agree to:

  • Provide accurate, current, and complete information;
  • Maintain and promptly update your information;
  • Maintain the security of your password and Account;
  • Notify us immediately of any unauthorized use of your Account;
  • Accept responsibility for all activities that occur under your Account.

5. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our Services in any way that violates any applicable law or regulation;
  • Impersonate or attempt to impersonate Umba, an Umba employee, another user, or any other person or entity;
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services;
  • Use any automated system to access our Services without our express written permission;
  • Attempt to gain unauthorized access to any portion of our Services;
  • Interfere with or disrupt our Services or servers or networks connected to our Services.

6. Loan Services

If you apply for or receive a loan through our Services, additional terms and conditions specific to the loan will apply. These terms will be provided to you before you accept the loan and will form part of the agreement between you and Umba.

Key loan terms include:

  • Loan amount and repayment terms;
  • Interest rates and fees;
  • Payment schedule and methods;
  • Consequences of late or missed payments;
  • Early repayment options and any associated fees.

7. Fees and Charges

Certain features of our Services may be subject to fees. We will clearly disclose all applicable fees before you incur them. You agree to pay all fees and charges incurred in connection with your use of our Services.

8. Intellectual Property Rights

Our Services and their entire contents, features, and functionality are owned by Umba and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by law, Umba shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Indemnification

You agree to indemnify, defend, and hold harmless Umba and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

11. Termination

We may terminate or suspend your Account and access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the country in which you are using our Services, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at nigeriasupport@umba.com.

Last Updated: October 20, 2022